Customer Care& Tips

Spots, Spills and Stains on Carpets:

Spills happen and spots appear on carpets and upholstery. Don't let a spot or spill become a permanent stain. Visit our

Emergency Spots, Spills and Stain Removal Guide.

How to Choose the Right Carpet Cleaning Company:

Questions You Should Ask and Answers to Expect When Choosing a Carpet, Curtain and Upholstery Cleaning Company.

Our Pledge:

We pledge to be YOUR PARTNER by providing you with a comprehensive cleaning and maintenance service. As your partner we will dedicate all our resources to solving your cleaning and maintenance needs.

We pledge to put you in complete control of your cleaning expenses. Cleaning Doctor technicians are trained to diagnose cleaning problems and give you a range of options to remedy those problems. You then decide on the degree of cleaning or maintenance required to return your home or business to pristine condition.

We pledge to make the scheduling and completion of your cleaning and maintenance easier for you. We accomplish this by providing the following:

• Availability: Our head office is staffed Monday - Friday 9.00am - 5.00pm by staff trained to handle your needs. If we cannot answer you queries immediately we will call you back.
• Expertise: Cleaning Doctors and their cleaning and restoration technicians are experts in every facet of home and business cleaning and maintenance. We do the job right - the first time.
• Full Service: When you schedule your cleaning with Cleaning Doctor you can rest assured that your home or business will be restored to condition, on time, and within your budget. Each technician is trained and equipped to clean to Cleaning Doctor international standards. We make complete cleaning and maintenance as easy as one phone call.
• Professional Image: Our technicians wear uniforms and our service vehicles are attractively painted and kept clean. You will appreciate our professional appearance and conduct when we are on site at your home or business.
• Information: Details of all services completed are outlined on a job card or invoice that is left with you when our technicians finish. This gives you an immediate record of all cleaning and maintenance performed.

We pledge SATISFACTION - GUARANTEED: At Cleaning Doctor our job is never finished until you are 100% satisfied - guaranteed. We stand behind our Satisfaction Guarantee with our Partnership Pledge, and many years of experience providing the best in cleaning services.

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