Here's What Our Customers Say
The company was very good in all aspects. I was very satisfied.
Doug even got bad stains out. Very friendly personality and tip-top
service. I will recommend to my friends.
Mrs E Allen, Newark, Notts.
I am thoroughly satisfied with the service I received. Doug was
completely professional in every aspect of the job; customer service,
communications, explaining what would happen and why, and the time
it would take. Everything was spot on. Excellent results, all carpets
cleaned look and feel wonderfully clean. I value the information
received during the visit when giving the quote, e.g., how to look
after different carpets and testing stains, etc. I cannot think of
one thing that would give me a better service; everything was mega
excellent!!! I appreciated the fact that you were on time and time
scale for finish was good. I have recommended you to my friends and
neighbours.
Mrs G Baumber, Newark, Notts.
He particularly explained what he was doing and why. Not a spec
of dust anywhere. To my shame I haven't hoovered for a week. That
must be telling me something. Everything was professionally done.
I kept out of the way and the end result - no spiders, and I know
the true colour of my carpets again. Thank you for your expertise
and courtesy.
J. A. P. Marron, Newark, Notts.
Totally professional and considerate. First class result. Personal
and thoughtful service fitting around our busy schedule. (Is there
anything you feel I could do to deliver an even better service?)
No!
Design Consultant, Southwell, Nottinghamshire.
Doug arrived promptly, was cheery, polite and
worked hard. The carpets look good. I was despairing and thinking
about replacing them but now they look so good I don’t
need to! (Benefits received) Clear improvement.
Kirsty Lord (Dentist), Radcliffe-on-Trent,
Nottingham
Very good and helpful, giving sound advice. Oriental rugs and all
carpets throughout the house cleaned and brightened more than I expected. Very pleased with the service and attention to detail. Very satisfied
with how the rugs were carefully cleaned and dried on the premises.
Carpet stains (bedded in) removed without a trace. Brilliant. Carpet
protector added to traffic areas, e.g. stairs and lounge. Good advice
on how to prolong the life of my carpets was given at both the consultation
and cleaning appointments. (Is there anything you feel I could do
to deliver an even better service?) No. Very satisfied with the professionalism
of the company and the care taken, when cleaning both my rugs and
carpets.
Mrs Yvonne Fraser (Housewife & Mother),
Radcliffe-on-Trent, Nottingham
Yes, very professional, prompt response to my call. A price
was given on inspection and a date was fixed – all within 24 hours.
(Results:) Better than expected! The hallway rugs, which have taken
some wear look like new. All the stains have come out – an
excellent all round job. (Benefits received:) — Came at a time
to suit me. — We were debating having to buy new carpets and
rugs and now we don’t feel the need – thank you. — Prompt
reply from a friendly professional who was prepared to explain
the process and why. Someone who I felt I could trust in my
home. (Is there anything you feel I could do to deliver an
even better service?) Not really. I was very happy with the
service we received. Thank you.
Rachel Brown (Teacher), Upper Saxendale, Nottingham
Very professional in all aspects including dealing
with a somewhat difficult layout. Carpets look as good as new. Apart
from the look the carpets are lovely to walk on and the knowledge
that they are really clean is great. Two friends have seen the results
of your work and have asked for your telephone number as they want
to talk to you about further work.
Customer (Retired), Orston, Nottingham
Very efficient and professional, and the job was completed
in the estimated time. We were particularly pleased with the stairs
and landing, but all the carpets have been revived and brightened. (Benefits received) The carpets are now looking fresh and clean.
Jean Murrell (Retired), Upton, Notts.
Excellent response times, information pack and description
of process. Punctual, courteous and professional. Did not anticipate
such excellent results as carpets were very stained and dirty. (Benefits
received): Advice on general cleaning and stain removal. (Is there
anything you feel I could do to deliver an even better service?)
Excellent as it is.
Christine Hewson (Practice Manager), The Medical
Centre, East Bridgford, Nottingham
Many thanks for the great job on the carpets at Hercules Drive. Please find cheque payment enclosed.
Andrew & Lesley Thompson, Chesterfield
Just a quick note to say how pleased I am with the carpet you cleaned. Thank you so much. It's outstnding; looks like brand new. I will be recommending you to friends and family. Thanks again.
Jane Allen, Sothwell, Notts.
